Review of HP OfficeJet Pro 6978 All-in-One Wireless Printer with Mobile Printing, Instant Ink ready (T0F29A)

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Amazon Price: $179.99 (as of August 16, 2018 12:51 pm – Details). Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on the Amazon site at the time of purchase will apply to the purchase of this product.

Turbo charge the workplace with economical color and fast two-sided efficiency. Conserve paper with automated two-sided printing, and manage more tasks without slowing down. Get a variety of mobile printing options and smooth mobile setup.

Budget-friendly, quality color that never goes out. Manage your spending plan with professional-quality color at up to 50% less expense per page than lasers. Conserve approximately 50% on ink and never go out. Print color or black-and-white for the same low cost. Print approximately 5x as numerous black text pages with optional Original HP high-yield ink cartridges.

Easy mobile printing, smooth mobile setup. Quickly print from a variety of mobile phones and tablets. Link a smart device or tablet straight to the printer and quickly print without a network. Print wirelessly, and share this all-in-one with other wireless-enabled gadgets.

Deal with more tasks and easily scan. Set the speed for success with quick print, scan, and copy speeds. Conserve paper and conserve resources– consume approximately 50% less paper with automatic two-sided printing. Make scanning simple and easy and precise. Never turn a page again when you need to scan two-sided documents.

 

  • Main functions of this HP color inkjet photo printer: copy, scan, wireless printing, AirPrint, two-sided duplex printing, touchscreen, Instant Ink ready so you’ll never run out of ink.
  • Mobile printing: print from anywhere using your smartphone or tablet with the free HP ePrint app, easily print from your iPhone or iPad with AirPrint, print even without a network using Wireless Direct printing
  • Built for business. Produce fast professional-quality color for 50% less than lasers, save paper, and handle more tasks without slowing down
  • Supercharge the office with affordable color and fast two-sided performance. Get a variety of mobile printing options and seamless mobile setup with the HP OfficeJet Pro 6978 All-in-One Printer
  • Minimum dimensions (W x D x H):18.26 x 15.35 x 9.0 inches . Save up to 50% on ink with HP Instant Ink: ordered by your printer and delivered to your door before you run out (optional subscription required). Use Original HP 902, HP 902XL & HP 906XL ink cartridges to print up to 2x the pages as refills
  • Includes most features of HP OfficeJet Pro 6960 plus scan to email and other network functions; duplexing document feeder for two-sided copying and scanning to complete tasks quickly
  • Paper sizes supported: Various sizes from 3×5 in to 8.5×14 in including letter, legal, 4×6 in, 5×7 in, 8×10 in & No. 10 envelopes.
Top Rated Printers review-of-hp-officejet-pro-6978-wireless-printer--11 Review of HP OfficeJet Pro 6978 All-in-One Wireless Printer with Mobile Printing, Instant Ink ready (T0F29A)  Top Rated Printers review-of-hp-officejet-pro-6978-wireless-printer--12 Review of HP OfficeJet Pro 6978 All-in-One Wireless Printer with Mobile Printing, Instant Ink ready (T0F29A)  Top Rated Printers review-of-hp-officejet-pro-6978-wireless-printer--13 Review of HP OfficeJet Pro 6978 All-in-One Wireless Printer with Mobile Printing, Instant Ink ready (T0F29A)  Top Rated Printers review-of-hp-officejet-pro-6978-wireless-printer--14 Review of HP OfficeJet Pro 6978 All-in-One Wireless Printer with Mobile Printing, Instant Ink ready (T0F29A)  Top Rated Printers review-of-hp-officejet-pro-6978-wireless-printer--15 Review of HP OfficeJet Pro 6978 All-in-One Wireless Printer with Mobile Printing, Instant Ink ready (T0F29A)  Top Rated Printers review-of-hp-officejet-pro-6978-wireless-printer--16 Review of HP OfficeJet Pro 6978 All-in-One Wireless Printer with Mobile Printing, Instant Ink ready (T0F29A)
Functions Print Print, Copy, Scan, Fax Print, Copy, Scan, Fax Print, Copy, Scan, Fax Print, Copy, Scan, Fax Print, Copy, Scan, Fax
ISO print speed Up to 18 ppm black, up to 10 ppm color Up to 18 ppm black, up to 10 ppm color Up to 20 ppm black, up to 11 ppm color Up to 22 ppm black, up to 18 ppm color Up to 24 ppm black, up to 20 ppm color Up to 24 ppm black, up to 19 ppm color
Maximum print speed Up to 29 ppm black, up to 24 ppm color Up to 30 ppm black, up to 26 ppm color Up to 30 ppm black, up to 26 ppm color Up to 35 ppm black and color Up to 37 ppm black and color Up to 36 ppm black and color
Maximum paper size 8.5 x 14 inches 8.5 x 14 inches 8.5 x 14 inches 8.5 x 14 inches 8.5 x 14 inches 8.5 x 14 inches
HP Print Forward Design
Auto 2-sided printing
Networking Ethernet, WiFi 802.11b/g/n Ethernet, WiFi 802.11b/g/n Ethernet, WiFi 802.11b/g/n Ethernet, WiFi 802.11b/g/n Ethernet, WiFi 802.11b/g/n Ethernet, WiFi 802.11b/g/n
Display Button and LED control panel 2.65-inch color touchscreen 2.65-inch color touchscreen 2.65-inch color touchscreen 4.3-inch color touchscreen 4.3-inch color touchscreen
Paper capacity 225-sheet input tray, 60-sheet output tray 225-sheet input tray, 35-sheet automatic document feeder, 60-sheet output tray 225-sheet input tray, 35-sheet automatic document feeder, 60-sheet output tray 250-sheet input tray, 50-sheet automatic document feeder, 150-sheet output tray 250-sheet input tray, 50-sheet automatic document feeder, 150-sheet output tray 250-sheet input tray, additional 250-sheet input tray, 50-sheet automatic document feeder, 150-sheet output tray
Dimensions (WxDxH) 18.27 x 15.16 x 5.73 inches 18.26 x 15.35 x 9 inches 18.26 x 15.35 x 9 inches 19.7 x 16.5 x 12.4 inches 19.7 x 20.9 x 13.4 inches 19.7 x 20.9 x 16.2 inches

his is a terrific printer and there are some additional components/aspects that are helpful to know about, too! I have decided to add some information to my review to cover things that would have helped me in choosing a printer. First, I will cover the machine itself, then the Instant Ink service, followed by the HP Printing App.

The Printer
(Scanner/Fax/Copier)
This unit takes the standard OfficeJet design and adds some wonderful features that I didn’t realize how much I would appreciate. HP has streamlined their printer setup to a point of incredible efficiency now! Getting this OfficeJet Pro 6978 Wireless printer up and running was the easiest hardware experience I have ever had! I had not quite understood that the printer itself becomes a network, which is pretty awesome when our daughter’s college friends are visiting and want to print something. We can just give them access to the printer’s network and they can print from their phones/tablets/laptops/whatever! It is very slick and convenient!

While this looks very similar to every other OfficeJet we have owned, the duplex feeder, which scans or copies double sided documents is a great improvement over our previous models. The document feeder itself is heavier than the one on our last OfficeJet, but it lends to a general overall feeling that this machine is more solid, too. The ability to print or scan directly FROM or TO a flash drive is awesome! Our kids often have to save school assignments they are working on to a flash drive, and being able to just plug it in and print or scan new images to it is very helpful. The USB port is right above the power light on the lower front left of the printer, so it is easy to access for printing documents directly from the USB drive…or saving scanned items directly to it!

The scan and copy features seem faster than our last machine, but still won’t be winning any scanning derbies. The touchscreen menus offer many new features that our last one didn’t (printing passport photos, a special setting for copying ID cards, Help videos you can watch right there on the touchscreen and even some pre-made forms you can print!). The user interface feels closer to using a first edition smart phone with the swiping to see options within certain menus, which is a nice change, too. I find the screen to need a bit of an aggressive touch and it is a little clunky feeling compared to tablets and smartphones now (which is why I said a first edition)…but it is user friendly and a nice way to select things instead of trying to figure out which menu you need and how to get back.

The paper tray actually holds a little less than our last OfficeJet (this one has a 225 sheet capacity and ours held 250). We aren’t ‘power printers’ so this really is inconsequential to us, but might matter to someone else. One thing I really don’t like about this printer is the same issue I have never liked about the OfficeJet series in general…the extension tray that holds our printed documents feels very flimsy! In the case of this printer, it especially feels like a stark contrast because the rest of the machine is so solid! We have never broken one of these, but admittedly, it is a fear of mine that we one day will….

Instant Ink
We have always liked our HP OfficeJet printers, but without fail, they have all met their untimely fates in the same way. They typically last us several years and then, in an act of complete irony….as soon as we buy a huge mega supply of replacement ink cartridges, they keel over on us. Seriously…EVERY TIME! It was this repeat experience that actually fueled our interest in this OfficeJet Pro 6978 Wireless All-in-One Printer! With its Instant Ink capability, we are not likely to be left with a Fort Knox-worthy supply of ink for a defunct printer!

Instant Ink is a program that HP offers whereby your printer notifies HP when your cartridges need replenishing and they automatically send you replacement ink. They have 3 different monthly plans, based on use. As of today, the tiered prices are $3/mo for 50 pages, $5 for 100 and $10/mo for 300 pages. The prices are the same whether you are printing all black and white or full color images.

We researched Instant Ink extensively, and we initially had a few reservations about the program. First, it is based upon pages QUEUED for printing…(that is the data that HP collects) and we have had many issues in the past with pages that queue, but fail to print for one reason or another. Second, we had read that when Instant Ink first rolled out, HP made it hard for you to go back to choosing normal store bought cartridges (although you are not supposed to be locked into Instant Ink). Last, we were concerned about accumulating overage charges, if we underestimated our printer use each month.

After reading extensively and calling HP to confirm the minutia and alleviate my initials concerns, we were happy to learn that:
– HP notifies you about your printer use and where it falls into your plan before you go over so you can adjust if need be
– The plans can be adjusted up to a higher level at any time during a billing month. (They can be adjusted to a lower level at the beginning of a billing period)
– HP says you can cancel or change your plans at any time and revert to store bought cartridges if you prefer. (The thing that finally helped us trust this claim was reading more recent reviews from Instant Ink customers…the very old reviews had made us nervous, but the newer ones made it sound as though you were not a prisoner to Instant Ink. If our experience proves otherwise, I will definitely update!!)
– They have a recycling program and include prepaid postage mailers for you to return your used cartridges! Love this environmental stewardship and convenience!

We decided that Instant Ink sounded like a program that we were interested in, so we were excited to receive this printer and get it set up.

HP All-in-One Remote App
I actually begrudgingly went looking for the AiO HP App to put on my phone when I wanted to print straight from my iPhone one day. I say ‘begrudgingly’ because I guessed it would be a careless afterthought kind of app that HP decided to add to placate those users who want to feel like they have some portability/flexibility. Well, boy was I ever wrong! This app is AWESOME!! First, it took less than 2 minutes for me to download the app, connect it to our OfficeJet and print exactly what I needed! I was immediately impressed. The app is simple, easy to use, and exactly what every gadget oriented person or family would want! I can print pictures from my phone or even from my Cloud in just a matter of seconds! I can take a picture of a document and save it as .pdf or print it as my heart desires! We are in the middle of trying to adopt a medically fragile child and I have been able to quickly complete a form they sent me, snap a picture of it (it auto-detects borders, but lets you adjust them as you need to), name it and then send it via email..without having to be home or do a thing!! Or, if you prefer, you can print it…or send it to Dropbox, Evernote, GoogleDrive…etc. WOW!! Love this and it works so smoothly!!

Via the AiO App you can also change your printer settings…so if you are lounging in the Cook Islands, sipping an adult beverage and suddenly realize you need to send a signed document permitting your neighbor to pick up your dog from the boarding facility before you get home, and you want your 3 page legal document concerning the pickup arrangements to be single sided…you can change the default setting of duplex to single sided printing and get the completed form to print in your home office for your sweet neighbor to grab on their way to the facility when the time is right.

Which also brings me to the accessibility aspects of this printer that we absolutely love! It is the easiest printer we have ever had in terms of convenience of use and access. We can print to it from anywhere!! I was at the hospital with our daughter…Ok, so it wasn’t the Cook Islands…But, it was 2 hours away and I was able to send a form to our home printer for my husband to complete and email back to the hospital! It has made our lives so much easier!

Some of the features that our family has been enjoying the most are:
-Being able to print directly from a USB drive
-(conversely) Being able to scan directly to a USB drive
-The touchscreen is much more intuitive and has a nice interface!
-The default of 2 sided printing is saving us paper! Environmentally friendly and we love it! Sometimes I have forgotten to change that setting though (like when I need to fax something and separate pages would be more convenient), but it is a feature I absolutely love!
-Duplexing document feeder for double sided copying/scanning has been phenomenal, too!!
-The App!!!
-Printing pics from our phones

This is the most convenient OfficeJet printer we have yet to own. Straight out of the box it practically set itself up and has been an incredible help for our family! I am so excited to not have to worry about ink running out! We have children with medical issues and the convenience of having ink delivered to our door is phenomenal! Anything that makes our lives easier is a blessing we appreciate and this one has gone beyond our expectations!

Customer Reviews

Fantastically convenient and incredibly easy to use!

 on July 11, 2016
By GadgetFamily
This is a terrific printer and there are some additional components/aspects that are helpful to know about, too! I have decided to add some information to my review to cover things that would have helped me in choosing a printer. First, I will cover the machine itself, then the Instant Ink service, followed by the HP Printing App.

Wish I had taken the reviews more seriously. Not up to my expectations for an HP Product.

 on February 28, 2017
By Sarah from Indiana
Except for when I had my very first printer in the “dinosaur days” of printers having a ribbon and computer paper was continuous paper which was perforated, I have always had HP printers. I usually purchased the multi-function printers – print, fax, scan, copy. My use of the printer is at home. I’m a school teacher, Bible class teacher, the home finance person/documents/taxes, etc., and chief user of the printer. I rarely do photographs, but do enhance my teaching lessons with clipart and appreciate a splash of color. Having said that … this is the first HP printer that I wish I had gone with the reviews rather than my heart. I am routinely running the “clean the printheads” option to secure a clear imagine. The ink display shows that my black ink is half-full. I’m on my second or third cartridge and I purchased this printer at the end of 2016. I’ve owned it for a little longer than 2 months and am frustrated with it’s printing/copy capability. It does scan and it does fax successfully. The problem occurs when you print, which obviously is a hindrance to successful and continual use. I find myself checking the ink levels more frequently, thinking that possibly it is low on ink. (Even though I just changed the ink and I always use HP ink.) I use more ink in cleaning the printheads than I do in actual printing! I read in the reviews that some complained of a delay between pressing PRINT and the start of the printing process. This is true. There is a delayed response time – much longer than one would expect. A few times I pressed PRINT a second time thinking that I didn’t do it. Then, I got double copies. Arggh! I am frustrated and wish I had purchased the extended warranty.

Problem after problem. Avoid!

 on March 6, 2017
By 02nz
Ergh. I wanted to like this printer. And for the first few months of ownership it worked just fine. It printed faster and with better quality than the Epson WF-3620 that it replaced. But about four months in, after no more than just a few prints a week, the problems started. First I got a cryptic error message on the display that wouldn’t go away no matter how many times I restarted the printer. Chatted with HP support for about two hours, and finally they instructed me to use a special series of key presses (a super-reset, I guess) that cleared up the error code. It hasn’t recurred since, but I was pretty annoyed that I wasted all that time. Then I discovered that the ADF duplex function didn’t work properly on this printer – when trying to scan or copy a two-sided document it would always pull two pages at the same time but slightly offset (single-sided was fine, and trying different documents didn’t solve the issue; strangely my parents’ printer of the exact same model doesn’t have this issue). Figured I’d live with the problem and just scan/copy single-sided. But today the printer started giving an “out of paper” message even though the cartridge was loaded with paper. No amount of restarting the printer, reloading the paper tray, or trying different paper would get rid of the message. Back to the Epson. HP, you’ve let me down, and I won’t be buying one of your printers again.

Avoid this printer at all costs.

 on December 6, 2017
By Neil C.
I purchased this to replace an older HP printer that had a bad document feeder. While it solved my scanning problem, the printer is not good at all. Now, I don’t use the printer often and that is probably contributing to the issue but I have an Epson all in one ink jet in a vacation home that I use every 6 months and works flawlessly. The problem is that the jets continually clog up on this printer. Running a cleaning cycle seems to use about 20% of the ink in the cartridge so in the last few months, I have printed a total of 10 pages and gone through an entire ink cartridge because I need to run multiple cleaning cycles to get the print heads clean just to print a single page. Today, I needed to print something and actually ran out of ink just trying to clean the print heads so I have to run to Office Max to pay to have something printed. By the way, I should note that i have only used original HP cartridges, well that won’t be the case anymore. I’m going to only buy cheap ink until I replace this with an Epson.

Junk.

 on May 4, 2017
By Paul Hardiman
Not even 6 months old and it’s temperamental.

Every time we print, the print heads need cleaned …

 on April 2, 2017
By Dixie Lee
Every time we print, the print heads need cleaned. We have spent over $150 in ink in the first month we used this printer. Called HP and was told this needs done each time you change ink and/or once a month. The amount of ink you use to clean the print heads is too much.

Don’t waste your money – I did..twice!

 on December 23, 2017
By KVNMOM
I purchased this printer and it worked great…initially. I was moving my office around and my cat jumped on the printer and it smashed. Serious bummer for two reasons: 1) I had to re purchase this printer in just 3 months after I bought it 2) I now hate this printer and have had all kinds of issues with it.

BAD PRINTER

 on January 6, 2018
By Jim Horst
This printer is a piece of junk. It never prints without streaks or missing lines. Every time I have to clean the heads through all three cleaning processes.

Uninstallable…well – it was…

 on June 19, 2017
By T. White
Unbelievably difficult to install for wireless use. I am not new to setting up peripheral equipment by any means but this printer refuses to install properly without playing peek-a-boo, now you see it on the network – now you don’t. After 5 nights of beating my head against the wall, living on the HP support website and “community forums” I’m running up the white flag, I’m done, it’s going back…

SCAM – DON’T BUY. Fidgety, Touchscreen Problems, Scanner Problems

 on September 28, 2016
By Harpmary
UPDATED 3/13: Once again, having MAJOR problems with this printer. Owned it for less than 6 months. I’ve printed less than 50-100 pages total since I bought this printer in August. The system keeps telling me I am running out of ink. And, I only print in draft greyscale/B&W. How is it possible that I am running out of magenta, yellow, and cyan when I am only printing in B&W? This printer and HP really infuriate me. I can guarantee that the vast majority of supposed “verified purchase/5-star” reviews are from people that HP has paid to buy the machines and write favorable reviews. I don’t trust HP and I wish someone would do something about a company that scams people with high-priced inferior products.